Effective Date: January 13, 2025

CRM Pros – We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.crmpros.ai, or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the site.

Information We Collect

1. Information You Provide to Us

We may collect personal information that you provide directly to us, such as:

• Contact Information: Name, email address, phone number, and company details.
• Account Information: Login credentials, preferences, and settings.
• Payment Information: Billing address, payment method details (processed securely by third-party payment processors).

2. Information We Collect Automatically

When you visit our website, we may automatically collect information about your device and usage, including:

• Device Information: IP address, browser type, operating system, and device type.
• Usage Data: Pages you view, links clicked, time spent on pages, and navigation paths.
• Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to collect and store information.

How We Use Your Information

We may use your information for the following purposes:

• Service Delivery: To provide and maintain our services.
• Customer Support: To respond to your inquiries and support requests.
• Marketing: To send promotional materials, newsletters, and offers (you may opt out).
• Personalization: To tailor content, features, and user experiences.
• Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

1. Service Providers: With vendors and partners who perform services on our behalf (e.g., payment processors, hosting providers).
2. Legal Obligations: When required by law, regulation, or legal process.
3. Business Transfers: In connection with a merger, sale, or transfer of assets.
4. With Your Consent: When you explicitly authorize us to share your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and Update: Request access to or correction of your personal data.
• Deletion: Request deletion of your personal information.
• Opt-Out: Manage your communication preferences or opt out of marketing communications.
• Data Portability: Request transfer of your data to a third party (where applicable).

To exercise your rights, please contact us at support@crmpros.ai.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security measure is foolproof, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies independently.

Cookies

We use cookies to enhance your experience on our site. By using the site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Effective Date.” Continued use of our website after updates constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

CRM Pros
www.crmpros.ai
Email: support@crmpros.ai
Phone: +1 561-467-7499